Hire Virtual Assistants

Hire a Virtual Assistant in Australia from AUD $2,500/month

Pre-vetted offshore virtual assistants for Australian businesses. CVs in 10 days. No lock-in contracts. AU billing in AUD. Trusted by 400+ Australian companies since 2008.

What is a virtual assistant, and what can they do for an Australian business?

A virtual assistant (VA) is a remote professional who handles administrative, customer support, and operational tasks for Australian businesses, typically working 40 hours per week from offshore hubs in the Philippines or Sri Lanka. Webco Talent’s offshore virtual assistants cost from AUD $2,500 per month — approximately one-third the cost of hiring a local Australian assistant once superannuation, payroll tax, leave loading, and office overhead are included.

Australian founders, SMEs, professional services firms, real estate agencies, and ecommerce businesses use VAs to free up senior team members from time-consuming admin so they can focus on growth, clients, and strategy.

How much does a virtual assistant cost in Australia in 2026?

Hiring an Australian-based virtual assistant typically costs AUD $4,500–$8,000 per month once you include superannuation (11.5%), payroll tax, leave loading, office space, and equipment. An offshore VA through Webco Talent costs from $2,500/month all-inclusive — a saving of 50–70% with no employer obligations.

What’s included in your monthly fee:

Webco Talent — Pricing Table
webcotalent.au
Transparent AUD Pricing
No hidden fees — all plans are month-to-month
EngagementHours / monthWebco Pricing (AUD)Best For
80 hrsFrom $1,400/moSolopreneurs, light admin
160 hrsFrom $2,500/moGrowing SMEs, ongoing support
160 hrsFrom $3,500/moC-suite support, complex coordination
160 hrsFrom $3,200/moIndustry-specific work
All plans include HR, payroll, sick leave, a 90-day free replacement guarantee, and a dedicated AU-based account manager. Billed in AUD — no lock-in contracts.

Prices in AUD, exclusive of GST. Custom packages available for multi-VA teams or specialised roles.

What tasks can you delegate to a virtual assistant?

From routine admin to specialised industry work, Webco’s offshore virtual assistants handle the tasks that drain your senior team’s time. Here are the most common categories Australian businesses delegate:

Administrative

Customer Support

Sales Support

Marketing

Bookkeeping

Industry-specific

How is hiring through Webco different from Upwork or hiring direct?

Side-by-side, here’s how a managed offshore VA through Webco Talent compares to the two most common alternatives Australian businesses consider:

Webco Talent — Comparison Table
webcotalent.au
How Webco Talent compares
Side-by-side: dedicated offshore staffing vs alternatives
Feature
Webco Talent ★ Recommended
Upwork / Fiverr Freelance platforms
Direct Offshore Self-managed hire
Pre-vetted before you see CVYesSelf-screenDIY
Billing in AUDYesUSD onlyNo
Free replacement guarantee90 daysNoneNone
HR, payroll & sick leave handledIncludedNoNo
Lock-in contractMonth-to-monthN/AVaries
AU-based account managerMelbourneNoNo
Time to first CV~10 daysImmediate3–6 weeks
Risk of ghosting / no-showLowHighHigh
IP / NDA enforcementAU contract lawSelf-managedSelf-managed
Suits one-off micro-tasksOngoing roles onlyYesNo
Verdict
Use Upwork or Fiverr if you need a one-off, low-stakes micro-task. Use Webco Talent if you need a dedicated, long-term team member with proper vetting, contracts, and accountability.

Where do Webco's virtual assistants come from?

Webco Talent operates from two carefully chosen offshore hubs. Both deliver strong English proficiency, established business culture, and time-zone overlap with Australia.

Sri Lanka (Colombo)

Time zone: 4.5–5.5 hours behind AEST
English level: IELTS 6.5+ or equivalent across all hires
Strengths: Software development, QA, accounting, paraprofessional
Cultural fit: British-influenced business norms, strong written English

Through our Loka Doratu initiative, Webco invests directly in tech-skills training for underserved communities in Sri Lanka — meaning your VA partnership creates measurable social impact alongside business savings.

Philippines (Manila)

Time zone: 2–3 hours behind AEST (close overlap)
English level: Native-equivalent, US-influenced accent
Strengths: Customer support, virtual assistance, sales, ecommerce ops
Cultural fit: Service-orientated, highly responsive to Australian business hours

The Philippines is the world’s largest offshore-services destination for English-speaking markets, with a workforce highly experienced in supporting Australian, UK, and US businesses.

How does the hiring process work?

From the moment you brief us to your VA’s first day of work, the entire process takes 10–14 business days. That’s roughly half the time of most other AU offshore agencies (typically 3–6 weeks).

  1. Discovery call Day 1 — 30 minutes

    We map the role, tasks, technical requirements, working hours, and personality fit. You leave the call with a clear scope and pricing.

  2. Sourcing & vetting Days 2–7 — 5 business days

    We source from our pre-vetted talent pool, run skills tests, English assessment, and behavioural interviews. Only the top 3–5 candidates make your shortlist.

  3. Your interviews Days 8–10

    You interview the shortlist via video call. We coach you on what to ask. Choose your VA — or we'll re-source at no charge.

  4. Onboarding & setup Days 11–14

    We handle contracts, IT setup, secure workstation, software access, and orientation. You receive your 30/60/90 onboarding plan template.

  5. Day-one support — and beyond

    Your AU-based account manager checks in weekly for the first month, then monthly. Free replacement if your VA isn't the right fit within 90 days.

Industry-specific virtual assistant services

Generic admin support is just the start. Webco specialises in placing VAs trained for the rhythms, software, and compliance demands of specific Australian industries.

Real Estate VAs

CRM management, listing prep, contract admin, lead nurture for AU real estate agencies.

Legal & Conveyancing VAs

Paralegal admin, settlement coordination, document drafting, PEXA support.

Medical & Allied Health VAs

Patient scheduling, Medicare claims admin, practice management, secure record handling.

Ecommerce VAs

Shopify/WooCommerce ops, product listings, order management, customer support.

Australian client case studies

Three real examples of Australian businesses freeing up senior team time and reducing staffing costs through Webco’s offshore virtual assistants.

Accounting Firm — Melbourne

Freed senior accountants from data entry

30 hours/week saved · $84,000/year

“We hired 2 bookkeeping VAs through Webco. Within 6 weeks they were running our entire AP process. Our senior accountants finally have time for advisory work.”
— Managing Partner, mid-tier accounting firm (15 staff)

Real Estate — Sydney

Doubled listing capacity without local hire

Listings up 110% · No new local headcount

“Our Webco VA handles all listing prep, photo coordination, and CRM updates. We’ve doubled our active listings without adding office space or paying Sydney salaries.”
— Director, boutique residential agency

SaaS Startup — Brisbane

Customer support coverage from $2,500/mo

First-response time: 12 min average · 24-hr coverage

“Hiring a local CSM was going to cost us $90k+. Our Webco VA covers AEST hours and we added a second for after-hours — together they cost less than a single junior local hire.”
— Co-founder, B2B SaaS (Series A)

Frequently asked questions

Answers to the questions Australian businesses ask before hiring an offshore virtual assistant.

How much does it cost to hire a virtual assistant in Australia?

Hiring an offshore virtual assistant through Webco Talent costs from AUD $2,500 per month for full-time (160 hours) support, all-inclusive. Local Australian VAs typically cost $4,500–$8,000/month once superannuation, payroll tax, and overhead are factored in — making offshore VAs roughly one-third the cost.

From your initial brief to your VA’s first day of work, the full process takes 10 to 14 business days. We deliver pre-vetted CVs within 10 days, you interview the shortlist, and onboarding completes in 4 days. This is roughly half the typical 3–6 week timeline of other Australian offshore agencies.

Webco Talent provides pre-vetted, dedicated virtual assistants with HR, payroll, IT, and replacement guarantees managed for you. Upwork and Fiverr are self-service marketplaces where you screen, contract, and manage everything yourself in USD. Use Upwork for one-off micro-tasks. Use Webco for ongoing roles where reliability, IP protection, and AU billing matter.

Yes. All Webco VAs work aligned to your nominated Australian time zone (AEST, AEDT, AWST or ACST). Both our Sri Lanka and Philippines hubs offer strong overlap with AU business hours. We can also arrange split shifts, after-hours cover, or 24/7 support across multiple VAs.

Your virtual assistant is employed and managed by Webco Talent in their home country — they are not your direct employee, contractor, or PAYG worker under Australian law. This means no super, no payroll tax, no PAYG withholding, no Fair Work obligations. You receive a single monthly invoice in AUD.

Webco offers a free replacement guarantee within the first 90 days. If your VA isn’t performing or isn’t the right cultural fit, we re-source and onboard a replacement at no additional cost. Beyond 90 days, we still re-source on request as part of our ongoing service.

Every Webco VA signs an Australian-law NDA and IP assignment agreement before their first day. Workstations are secured with disk encryption, password vaults, and restricted file access. We can implement role-based access controls, screen-recording prevention, and data-loss prevention software for sensitive industries (legal, medical, financial).

Yes. Webco offers part-time engagements from 80 hours/month (from $1,400/mo AUD). This suits solopreneurs, side-projects, or specialised tasks that don’t need full-time coverage. You can scale up to full-time anytime with 30 days’ notice.

Yes — all of it. Webco employs your VA directly, runs their payroll, manages leave entitlements per their home-country labour laws, monitors performance, and provides HR support. You manage tasks and outputs; we manage everything else. No Australian employment obligations apply to you.

Avoid tasks requiring physical presence in Australia (signing original documents, in-person client meetings, hands-on operations). Be cautious with tasks needing deep AU regulatory judgement (final-stage tax/legal advice) — VAs can prepare and assist, but qualified Australian professionals should sign off. Strategic decisions, hiring/firing, and confidential personnel matters should stay with founders or senior leadership.

Ready to hire your virtual assistant?

Pre-vetted CVs in your inbox within 10 days. No lock-in contracts. AU billing. Free replacement guarantee.

📞 Call us on 03 8807 0232  ·  ✉️ Or send a brief and we’ll respond within 1 business hour.